Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@qurious.shop.

Qurious was established in 2014, as a progressive and fun clothing brand of hand printed apparel.

We are a family run business, started by Tom who comes from a printing and design background and has since grown to now include brothers Bill, and Jack (the twins), and Mum Jane all of us working hard together to provide a top quality handmade brand.

We started life as many small businesses do, in a spare room no bigger than a broom cupboard. Loading up the car and venturing out to trade shows and conventions to trial our clothing creations, we soon realised how popular our slogan t-shirts were. Our foundations in clothing and apparel meant we not only knew how to produce the very best quality prints, but at the right price for our customers. And it is this that has seen us climb today to rank in the top 1% of over 1.7 million Etsy shops in the world which we are super proud of. We now offer a whole spectrum of bespoke hand printed items, from ceramic mugs, makeup bags, and beautiful chrome wall art.

A high percentage of our sales are from repeat buyers which is so great to see. We love hearing back from our customers and offer our 1 on 1 assistance whenever they're hunting for that perfect bespoke gift. Being a family team, we are small enough to treat customers as individuals and unified enough to build a reputable handmade brand with an extensive offering. Our goal is to have something for everyone.

Our modern, purpose-built workshop includes a pressing bay, cutting tables, and packaging station so we remain well organised through the busiest times of the year and ensure all of your orders go out on time.

We're always brainstorming together and developing improvements to ensure our products are always the very best, and we're hugely grateful for the kind support from this wonderful community.

All orders ship FAST worldwide within 1-2 days for FREE via Royal Mail including Tracking.
 
Tracking is provided automatically via e-mail on all orders the moment your order leaves, so you can see where it is at all times!
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🇬🇧 UK - 1st Class Royal Mail
🚚 1 - 2 working days from dispatch.

🇺🇸 USA - Tracked International Royal Mail
🚚 3 - 5 working days from dispatch.

🇪🇺 Europe - Tracked International Royal Mail
🚚 3 - 5 working days from dispatch.

🌎 Rest of World, Canada, Australia etc - Tracked International Royal Mail
🚚 5 - 7 working days from dispatch.
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Need your order quicker?

TRACKED + EXPRESS
Shipping upgrades are available at the checkout with UK delivery Next Day and International delivery from 1-2 working days.

Our customer service team can be reached by email 24/7 and are always happy to help you out!

✉️ Send an email to:
hello@shopqurious.com

Shop with total confidence.
Our hassle free returns policy means if something's not quite right, or you've simply changed your mind we'll gladly exchange or return any unworn items up to 60 days from purchase for a full refund.
 
Returns & Exchanges?
Our customer service team can be reached by email 24/7 and are always happy to help you out!

✉️ Send an email to:
hello@shopqurious.com

Detailed size guides can also be found in the image gallery of each product.

Unisex T-Shirt Sizing Guide:
XS - 31/34" (Size 6 / 8)
S - 34/36" (Size 8 / 10)
M - 38/40" (Size 12 / 14)
L - 42/44" (Size 16 / 18)
XL - 46/48" (Size 20 / 22)
2XL - 50/52" (Size 24 / 26)

Unisex Sweatshirt Sizing Guide:
XS - Chest - 50cm / 19.5" | (UK8 / US6)
S - Chest - 52cm / 20.5" | (UK10 / US8)
M - Chest - 56cm / 22" | (UK12 / US10)
L - Chest - 60cm / 23.5" | (UK14 / US12)
XL - Chest - 64cm / 25" | (UK16 / US14)
2XL - Chest - 68cm / 26.5" | (UK18 / US16)
3XL - Chest - 72cm / 28" | (UK20 / US18)
4XL - Chest - 80cm / 31.5" | (UK22 / US20)
5XL - Chest - 84cm / 33" | (UK24 / US22)

Unisex Hoodie Sizing Guide:
XS - Chest - 49cm / 19" | (UK8 / US6)
S - Chest - 51cm / 20" | (UK10 / US8)
M - Chest - 56cm / 22" | (UK12 / US10)
L - Chest - 61cm / 24" | (UK14 / US12)
XL - Chest - 65cm / 25.5" | (UK16 / US14)
2XL - Chest - 69cm / 27" | (UK18 / US16)
3XL - Chest - 73cm / 28.5" | (UK20 / US18)
4XL - Chest - 78cm / 30.5" | (UK22 / US20)
5XL - Chest - 83cm / 32.5" | (UK24 / US22)
6XL - Chest - 86cm / 34" | (UK24 / US22)